St. Thomas community to rally for hospital services on Monday

Facing cuts to diagnostic imaging and outpatient lab services, a rally will be held to save hospital services at St. Thomas Elgin General Hospital on Monday, March 29 from 11:30 am to 1 pm.

Supported by locals of the Ontario Public Service Employees Union, the Canadian Auto Workers Union, and the Ontario Nurses Association, the rally will feature a number of speakers including Natalie Mehra, Director of the Ontario Health Coalition; Patty Rout, OPSEU 1st Vice-President, Dave Kerr, St. Thomas and District Labour Council, and other local labour and community representatives.

With a new funding formula announced this spring, there is growing concern that smaller hospitals will not be able to compete with larger hospitals to maintain existing hospital procedures.

“The government is offering a false choice between quality and local care,” says OPSEU President Warren (Smokey) Thomas. “With St. Thomas being situated within half an hour of London, this community should be very concerned about what the hospital will be able to offer in the near future.”

There are additional concerns that the priorities of STEGH are also misplaced. At a time of cuts to front line services, the hospital is spending $550,000 on a biometric monitoring system to track their employees for a number of purposes, including payroll and scheduling.

While the hospital has imposed a hiring freeze on front-line professionals, it has also continued to hire more managers in the hospital.

This is at a time when eight out of ten quality indicators posted on their web site have not hit their target, including patient satisfaction, sick time and alternate level of care occupancy rates.

Hospitals get 1.5 per cent in provincial budget – no money for wage increases in upcoming collective agreements

The McGuinty government committed $2.269 billion more in direct health care spending in the 2010/11 provincial budget — not enough to stave off impending cuts.

Hospitals will receive a 1.5 per cent increase to their base operating budgets, about half of what the Ontario Hospital Association had said was needed to maintain the status quo.

While the government continues to fear monger about runaway health care costs — the reality is health care (including health promotion) actually dropped as a percentage of program spending – from 46 cents on the program dollar, to 40 cents.  However, the government claims that it amounts to 45 cents for this coming year, but only after “controlling for time-limited investments and the method of presenting education sector expenses.”  That’s still suggest health care costs are trending down, not up, as a percentage of the provincial budget.

As a percentage of total provincial expenditures, health care represents 37 per cent.

Spending on health promotion increased to $408.7 million from $380.9 million. This figure is often included in health spending figures, although health promotion includes such programs as upgrades to hockey arenas and other recreational facilities.

Few specifics were available on new health care initiatives, although $100 million was set aside to reduce wait times in emergency rooms, an initiative that has had little success to date.

According to CUPE, Growing sectors for health care spending have been OHIP Physician funding and drug costs, having grown 57.6 per cent and 33.7 per cent since 2003. By comparison, hospital spending only grew by 23.8 per cent during the same period.

Government has promised legislation that will bring down the cost of generic drugs.

Finance Minister Dwight Duncan indicated in his speech that while he will respect existing collective agreements, the fiscal plan provides no funding for incremental compensation increases for any future collective agreements.

$599.6 million less was spent on health care expenditures budgeted for 2009/10 due to lower than expected H1N1 costs and delays in recreational capital projects.

Real growth in the economy is expected to be 2.7 per cent in 2010 and 3.2 per cent in 2011.

The budget includes $4 billion in personal and corporate tax cuts this year.

What other health care organizations are saying:

“Ontario’s nurses want to be able to take pride in the work they do. They want to provide high quality care and make positive differences in the lives of the people they care for.This simply isn’t feasible with a 1.5% funding increase – we’re likely to see nurses with increased patient loads, resulting in a higher incidence of sick days and more overtime, adding significant costs to the system.” – Dianne Martin, Executive Director, Registered Practical Nurses Association of Ontario

“The government will increase base operating funding for the hospital sector by 1.5% in 2010-11. However, many critical details about hospital funding in 2010-11 remain unknown. The Budget does not provide information about funding sources other than the base operating increase and as a result, it is premature to assess potential impacts on services and staff.”  –OHA President and CEO Tom Closson.

“A 1.5% increase in global funding for hospitals means that there is a gap between hospital funding and inflation for the third year in a row. The evidence is that hospitals cannot continue to sustain the underfunding of their global budgets. Deficits will continue and more services will be threatened.” – Dora Jeffries, chair of the Ontario Health Coalition.

“While we recognize the difficult fiscal situation the government faces, we will be very disappointed if investments to increase staff fall short of the need. We are willing to work with the government to increase our capacity to care for seniors coming out of hospitals, but we can’t perform this role without adequate staffing and resources,” – Donna Rubin, CEO of Ontario Association of Non-Profit Homes and Services for Seniors (OANHSS)

The Registered Nurses Association of Ontario said they were pleased with budget, including reaffirmation of the McGuinty government’s commitment to open 25 additional nurse practitioner-led clinics before the next election. “These clinics are needed now as the lack of access to primary care in dozens of Ontario communities means people are forced to go to hospital emergency rooms,” says Doris Grinspun, Executive Director of the RNAO.

“Every Ontarian should brace themselves for yet more cuts to the health care they need and count on. ONA has been tracking the deletion of registered nursing positions for about eight months now, and we’ve seen more than 1,800 RN positions cut, totaling more than 3.5 million hours of patient care per year that are gone forever.” said Linda Haslam-Stroud, President of the Ontario Nurses Association.

“While we don’t have specific details, it is our understanding that current care and service funding levels will be retained with adjustments in recognition of increasing cost pressures. We appreciate that government continues to recognize the need to invest in the important role that homes play in meeting the healthcare needs of long term care residents.” — Christina Bisanz, CEO of the Ontario Long Term Care Assocation

In Brief — Ontario deficit less than predicted, spending increases in health care on docs and drugs

Ontario’s budget deficit is smaller than initially forecast. On the eve of the provincial budget, Finance Minister Dwight Duncan revealed today that the deficit will be $21.3 billion, 14 per cent less than earlier forecasts of $24.7 billion. The NDP told the media that the government had overstated the original deficit forecast. … But the hospital cuts continue – West Haldimand General Hospital (WHGH) in Hagersville is permanently closing its 10 long term care beds in order to balance its budget. The hospital had been facing a $256,853 deficit. … Meanwhile our colleagues at CUPE are challenging the government’s numbers spent on health care. In a release sent out today, CUPE says hospital funding increased by only 23.8 per cent since 2004. The real culprits for rising health care costs are physicians (an increase of 57.6 per cent) and drugs (an increase of 33.7 per cent). The government has repeatedly said health care costs have risen by 42 per cent since 2004. Community Care Access Centre funding also increased by 39.8 per cent during this period.

Erie-St. Clair LHIN commissions four studies – more service consolidation ahead?

The Erie-St. Clair LHIN is contracting out four studies to look at hospital operations with a possible eye to further consolidation of services and changes to the staff mix.

The five hospitals have issued a joint RFP today for private consultants to review support services, clinical support services, staff roles and responsibilities, and consolidated health information services.

Claiming it is too early to speculate about the impact on jobs, the studies are intended to identify areas where there may be opportunities for additional cost savings and areas where these hospitals have room to improve performance.

Funding for the reviews will be provided by the Erie St. Clair LHIN.

The four reviews include:

Clinical Support Services — The review will look at how the five hospitals manage their diagnostic imaging, laboratory and pharmacy services. The five hospitals are seeking a “recommendation on potential shared service agreements that support substantial diagnostic imaging, laboratory and pharmacy services.” The review will also be looking at standardization of these services, including consistent measures of performance.

Staff Roles and Responsibilities – This review will look at the current staff mix, including professional and non-professional designations. The consultants are to include costs related to transitioning to the new staffing mix and any impacts related to economies of scale. Looking at trends across the province, this could include replacing laboratory technologists with point-of-care nurse testing, or replacing RNs with RPNs. Interesting enough, the CEO is exempt from this review.

Support Services – This is probably the most sweeping review with the most overt reference to integration and economies of scale, suggesting this may be the greatest target for consolidation within the five hospitals. The scope includes such diverse functions as food services, laundry, finance, housekeeping, human resources, information/education, communications, transportation, organizational development, admitting, health records, translation and physical plant.

Consolidated Health Information Services – Unlike the other reviews, this one involves drafting a five year strategic plan for CHIS including identifying key factors required to achieve an electronic health record. With Bluewater, Windsor Regional and the Chatham-Kent Health Alliance already members, CHIS will likely include both the Leamington and Hotel Dieu Grace Hospitals within a year.

In a memo issued March 22, the hospital CEOs stated “by looking at these areas collectively we can control costs associated with doing similar work independently.”

Having already merged their supply chain functions into one central non-profit organization – PROcure Supply Chain Solutions — the studies will likely include an assessment of whether the hospitals can consolidate other services to save money.

“These studies will help the hospitals analyze opportunities to increase efficiency, improve quality of services and ensure we are positioning all five hospitals for greater financial stability,” the hospital CEOs memo states.

The studies will be led by a Steering Committee made up of senior staff from each of the hospitals and from the LHIN. They include:

Mike Lapaine, Bluewater Health
Anthony DiCaita, Chatham-Kent Health Alliance
Sue Gibson, Hotel Dieu Grace Hospital
Sarah Padfield, Leamington District Memorial Hospital
Dan Germain, Windsor Regional Hospital
Claudia denBoer-Grima, Integrated VP, WRH-HDGH
Steve Banyai, CEO of Consolidated Health Information Services
Brad Keeler, Erie-St. Clair LHIN

In Brief: 56 per cent fewer hospital beds in Ontario / No sitting in UK hospitals / More

There are significantly fewer hospital beds per capita in Ontario than there were two decades ago. Since 1990, the number of Ontario hospital beds per capita has dropped by 56 per cent. That number could rise again if this week’s provincial budget does not include sufficient cash for hospitals. … Margaret Mottershead, chief executive of the Ontario Association of Community Care Access Centres, says the community sector has not been adequately funded to manager higher demand coming from divested patients from the hospitals. Mottershead told the Toronto Star that the CCACs have introduced many programs in the last few years to ease pressure on hospitals, but have not been fully funded for them. She said some CCACs are reducing hours of support. … The Sault Area Hospital is proposing to keep all of its mental health beds. Seven beds were to be closed April 1st, but the hospital maintains it needs all 30 beds. SAH’s mental health facility is regularly at 95 per cent capacity. “While there have been additional revenues and program put in place in the community, the need is still there,” SAH spokesperson Mario Paluzzi told the Sault Star. The North East Local Health Integration Network will make a final decision on the hospital’s proposal. … Toronto Star columnist Bob Hepburn questions why Federal opposition leader Michael Ignatieff is ignoring medicare as an issue. Hepburn says that Ignatieff recently wrote to Prime Minister Stephen Harper outlining Liberal priorities, including 13 initiatives. Not one of them dealt with health care. “Ignatieff’s failure to even mention health care was a huge mistake because Canada’s cherished medicare system is under siege,” writes Hepburn. The federal health accord, signed in 2004, expires in 2014. The 2004 accord gave the provinces $41 billion extra to help lower hospital wait times and improve overall health delivery. … A study of California hospitals by the non-profit Center for Studying Health System Change reports that, like Ontario, hospital mergers in the State actually ended up costing more. They say that insurance payment rates to the hospitals in some cases increased more than 200 per cent. … In Britain many hospitals are requiring friends and relatives to stand up during visits with hospitalized patients. They are also asking them to leave the flowers behind. “It is considered good practice by some (hospitals) that visitors and staff should not sit on beds, in order to reduce the risk of transmitting infections from one patient to the next,” states the guidelines from Britain’s department of health. In an article in the British Medical Journal, Dr. Iona Health argues the recommendation is unjustified and denies patients the chance to be close to their loved one. According to experts, there is no evidence to suggest preventing people from sitting on beds or banning fresh flowers results in lower infection rates. Some UK hospitals have extended the no sitting rule to include chairs.

Demonstration Saturday at Ontario Shores Centre for Mental Health Sciences

WHITBY – Staff at Ontario Shores Centre for Mental Health Sciences (formerly Whitby Mental Health) will hold a march and rally to protest recent cuts to the hospital.

Recently Ontario Shores has:

  • Closed one of its two off-site locations for Beacon House, a residential treatment program serving individuals with complex personality problems.
  • Closed Challenging Directions Enterprises, a Whitby-based oupatient workshop that provides work experience to 75-80 clients daily.
  • Privatized laundry services, providing less care for the clothing of residents.
    Eliminated 55 positions, including professional and support staff

When: Saturday, March 20 at 10 am

Where: OPSEU members will gather at Victoria and Gordon Streets in Whitby and March down Gordon to the driveway entrance of Ontario Shores.

Who: Speakers will include Patty Rout, OPSEU 1st Vice-President.

Guerriere promotes radical reform agenda for health care

Dr. Michael Guerriere is back. The Managing Partner of the Courtyard Group recently appeared at a Longwood’s forum with his own prescription for changing the health care system.  Guerriere is known recently for being at the centre of the e-Health scandal.

Now Courtyard is engaged on a six-point platform they are promoting for changing the health system. As Globe and Mail reporter Andre Picard once wrote, “politicians can hire consultants that share their political bent and then marvel at their ‘independent’ advice.” Given the connection between Guerriere and the McGuinty government, his comments are worth taking note of.

Guerriere says the health system is operating “massively below its potential” with a potential to remove 20 per cent of the costs from that system.

Guerriere says managers in the system are “ill equipped,” with appallingly little invested in management development. His first plank is to invest in management, including a province-wide institute for excellence in health management where managers would spend at least 10 days a year learning the finer points of such topics as financial literacy, data analysis and HR management. He would also like to see managers rotating through the health system, so hospital managers would have experience with other health settings.

“We have thousands of managers in the system with no financial training and we wonder why so many hospitals run deficits,” he said.

Guerriere suggests at least 20 per cent of management compensation should be based on a bonus system – “if you don’t hit targets, you don’t get a bonus.”

He says compensation should be more rational with the establishment of executive compensation guidelines. Guerriere also advocates for more detailed disclosure in the sunshine lists. Those lists should begin at $150,000 per year to be meaningful.

For front-line workers he suggests all new contracts should be based on inflation, nothing more – this despite criticism of the effects of poor morale within the system and the effects it had on the departure of needed health care professionals during the Harris government.

The Courtyard consultant also believes that administrative overhead could be reduced, including reducing the size of the Ministry of Health by as many as 2,000 employees – a figure he says would be more comparable proportionally to Alberta.

While critical of the size of the Ministry, Guerriere sees a bigger role for the Local Health Integration Networks.  While he agrees the LHINs have not had much impact, he says they need a clear mandate, including direction from government.

He sees the LHINs organizing centralized facilities for hospitals, including one lab, one IT department, one data centre, one HR department and one management reporting office.

Guerriere defends the newly proposed volume-based funding formula, although admits that the last time it was tried resulted in failure. He says the government needs to look back at what went wrong and fix the problem. Once a formula is developed, all other funding would be amalgamated into it, including wait time incentives.

“Bailouts of hospitals have a pernicious effect on the formula,” he says. He argues that bailouts should only be one-time events, and not permanently added to the operating budget.

“We need to distinguish between underfunded hospitals and poorly managed ones,” he said. “At present neither the LHINs or the Ministry can tell the difference.”

If hospitals are unable to balance their budgets, he says supervisors should be appointed with one difference – poor performing hospitals could be merged with more efficient ones.

Other ideas he offered including

  • Cancer Care Ontario would take on diabetes management
  • An Annual $100 million restructuring fund
  • Ban hand-written prescriptions by 2015 and paper prescriptions by 2018 to reduce adverse drug reaction
  • Ensure system data is timely and accurate so managers are not making decisions on information that may be two years old
  • Install electronic medical records in every community-based practice
  • Accelerate the creation of Family Health Teams

To see a video of Guerriere’s full presentation, go to  http://www.longwoods.com/events.php?mode=past&selected=119&series=2009/10

St. Thomas Elgin spends $550k on new employee monitoring system at a time of cuts

ST. THOMAS — St. Thomas Elgin General Hospital is installing a $550,000 biometric scanning device for monitoring their employees at a time the hospital is making cuts to outpatient laboratory testing and diagnostic imaging.

The Kronos system will identify worker’s fingerprints to gain access to work areas. This information will be used to monitor workers for payroll, scheduling and time management functions.

“It’s hard to understand why this would be a priority at a time the hospital is cutting services to balance its budget,” says Warren (Smokey) Thomas, President of the 130,000-member Ontario Public Service Employees Union. “They have yet to identify why this is particularly necessary at this time.”

In January the hospital had notified staff and volunteers that cuts were coming to outpatient lab services and diagnostic imaging. The cuts will result in six fewer positions, including three in the lab and three in diagnostic imaging.

The hospital has suggested that the system will be paid for by reducing up to a one per cent error rate in payroll.

“Even if that were true,” said Thomas, “a one per cent error rate could cut either way – over or under. It doesn’t necessarily mean they will have savings to pay for this.”

OPSEU is concerned that smaller rural hospitals may disappear with a new funding formula and price competition for the right to perform certain procedures. A rally is being planned to protest cuts to the hospital later this month.

Northumberland Hills dominates debate as CE LHIN approves $68 million in budget cuts to 10 hospitals

The Central East Local Health Integration Network (CE LHIN) approved the operating plans of 10 hospitals yesterday, including almost $68 million in budget cuts. That $68 million includes $12 million in cuts that will have a direct impact on patient services.

About 25 community members were present from the Cobourg area, many who had demonstrated at the Northumberland Hills Hospital the day before (see video link on this BLOG). NHH is cutting 26 beds, all outpatient rehab services, and closing is diabetes education and outreach clinic. The hospital is making more than $2 million in cuts despite being described by the LHIN as the most efficient in the province for its size and service.

Defining cuts as “realignment strategies,” it was clear from the NHH discussion that the LHIN had no plans to replace the services that were coming out of the hospital beyond vague promises. No indication was given during the meeting whether cuts to services at other hospitals were finding alternate replacements in the community.

The LHIN said they did not have jurisdiction over the diabetes program that was being cut at NHH. The diabetes program is funded directly by the province, although the hospital was contributing $150,000.  The LHIN said it would meet with the Ministry to look at local alternatives to delivering this service. Clearly nothing is yet in place despite the fact that these services are soon to end at NHH.

Much of the debate centered on the closure of outpatient rehab services. With an aging population, NHH has numerous patients transferred to the hospital after receiving hip and knee replacement surgery. Once these patients have completed their stay in the hospital, no publicly funded outpatient rehab will be available to them within the boundaries of Northumberland County.

LHIN Board member Dr. Alex Hukowich drew applause from the gallery when he said there was a difference between service availability and access, given private physiotherapy will be available only at a price to patients. Hukowich suggested that this issue was worth revisiting given the province has told the hospitals that outpatient rehab is not considered a core hospital service. The Scarborough Hospital is also ending outpatient rehab as part of its new operating plan.

In a separate meeting with OPSEU the day before, local MPP Lou Rinaldi suggested patients could travel out of county to Trenton to access outpatient rehab. Rinaldi lives close to Trenton in nearby Brighton.

The LHIN also said that the badly underfunded CCAC could pick up some of this work for patients who faced financial hardship. The cash-strapped CCAC admitted in January that it could only serve the most acute patients in the LHIN. Hospital staff at NHH reports that the CCAC has not been accepting their rehab patients recently.

The only service being lost from NHH that had any committed resources for relocation was the alternate level of care beds. Sixteen ALC beds are being chopped in the new plan. However, the LHIN has only $1.4 million to provide beds in retirement homes to cover ALC patients looking for a place to go. Essentially privatizing these beds, CE LHIN Senior Director Paul Barker admitted that it was not enough money to compensate for the 16 beds being lost at NHH given the funds were needed for beds across the region.

The retirement home beds have been under scrutiny since a Coroner’s Report last year, which recommended the hospitals assess who was being discharged to these facilities given the lack of appropriate resources and regulation. Since then, the province has changed the rules, requiring retirement homes accepting ALC patients to live up to long term care standards and be subject to inspection. It is not known whether retirement homes in the LHIN will be capable of increasing their staffing and other resources to meet these demands. A tender has yet to be issued from the LHIN.

As the LHIN board faced one agreement after another, no detail was given on what was in the $55 million in efficiencies the hospitals were committing to.

Normally the hospitals would be entering into new two-year accountability agreement with the LHINs. Without knowing what their funding levels would be, new agreements became impossible to achieve. Instead, hospitals were asked to come up with a risk report that highlighted what they would do given a funding freeze, a one per cent increase, or a two per cent increase. All the approved plans were based on a funding freeze scenario.

The CE LHIN suggested that they would recommend the NHH revisit its cuts to outpatient rehab services if there were to be a funding increase.

In order to extend funding beginning April 1st, the LHINs had to approve amending agreements that extended the existing accountability agreements by another year. Three hospitals had yet to complete the planning process and the LHIN board directed the CEO and LHIN Chair to sign these three agreements on their behalf based on the reporting they had received. It is expected next year hospitals will sign new three-year accountability agreements with the LHINs.

Should the LHIN not approve any of these plans, there would only have been a two-week window to readjust them.

The LHIN Board took a leap of faith when it came to approving a plan for the Peterborough Regional Health Centre given the hospital is presently undergoing a peer review. With no plan in place, it is expected that the peer review will come up with $26 million in cuts to trim the budget over the coming year. The LHIN is assuming these will all come from “efficiencies.”

All hospitals are expected to balance their operating budgets by the end of the coming year, although the LHIN acknowledged that hospitals would need to run surpluses to cover their debt repayments and cost of restructuring – mostly in the form of severance payments to staff.

If an increase does arrive in next week’s provincial budget, some hospitals may decide to apply it against their accumulated debt rather than rescue any of the services on the chopping block.

The shortcomings of the LHIN legislation became evident during the meeting as Barker reported that all hospitals had conducted public consultations as required under legislation. However, neither staff nor the general public was consulted regarding the NHH plan. The hospital had instead relied on a small panel of appointees drawn randomly from the community. Anticipating criticism, Barker pointed out that the legislation does not define what these consultations are to look like.

Cost savings required of each hospital in the upcoming plan (realignment numbers directly impact on patient services):

Bellwood Health Services: $168, 604 – all from “efficiencies”
Campbellford Memorial Hospital: $204,000 – all from “efficiencies”
Haliburton Highlands Health Services: $237,000 – all from “efficiencies”
Lakeride Health Corporation: $11,102,126 / Realignment: $3,1000,000
Ontario Shores: $4,040,000 / Realignment: $1,700,000
Peterborough Regional Health Centre: $25,752,200 – all from “efficiencies”
Ross Memorial Hospital: $4,768,114 / Realignment: $1,330,000
Rouge Valley Health System: $8,656,250 / Realignment: $1,036,250
The Scarborough Hospital: $11,148,000 / Realignment: $3,421,000
Northumberland Hills Hospital: $2,013,800 / Realignment: $1,794,300

U.S. hospital faces $230 million deficit as a result of bad economy

A U.S. hospital is scrambling to reorganize itself amid a $230 million deficit brought on by an influx of uninsured patients, bad debt and reduced taxes. Miami’s Jackson Health Systems is looking to various sources to keep them afloat – the hospital is within weeks of not being able to make payroll. Included in the new interim plan is $30 million from the hospital unions, $80 million from the county, and $29 million from the university. $150 million of that deficit comes from patients who simply cannot afford to pay their bills. An earlier plan had called for 4,000 layoffs at the hospital. The new plan reduces the need for such layoffs.