Category Archives: Health System

Tell us your home care story

Tell us your home care story. Stories have been circulating about the difficulties Ontarians are having accessing home care. And when they finally do, quality care is challenged by the lack of resources front line nurses, therapists and support workers are given to get the job done.  OPSEU has set up a web site to collect these stories. We’ll publish the best comments and eventually forward it all on to the Health Minister. Whether you are a patient, a family member of a patient, or a worker in the system, please help us tell an important story. You can do so anonymously — we will confirm your comments by e-mail.

Go to www.whatwillyoudo.ca and click on Tell Your Story.

Some recent stories that we have received:

“I am a CCAC Case Manager.  I have been doing this job for over 15 years and only recently am concerned for the community I serve.  The CCAC funding is not adequate.  We are having to turn away seniors for simple things like bathing because we are nearing our budget for the year.  I have never seen anything like this in the 15 years I’ve worked here.  I feel we are leaving seniors at risk just because they don’t reach a certain ‘score’ determined solely by my CCAC. I think everyone has a right to have a bath regardless of age, or whether the disability is acute or chronic.  This is not happening and the Ministry needs to look at what is really happening as there is great disparity within Ontario.”

— CCAC Case Manager (name withheld by request)

“My mother is 70 years old and had hip surgery last summer. She had complications and was in the hospital almost six weeks. She required some care afterwards and VON had to take samples of her blood. My mother who was unable to drive at this time was told by the VON she had to transport the blood to the hospital lab herself. How was she going to do this? I was working out of town and so was my spouse the days her blood was drawn. I returned to town after the lab closed so my mom who is financially challenged had to pay a taxi to take her blood to the hospital. This wasn’t an issue before Mr. McGuinty took over and made all the cuts to Health Care.”

– Stella Morgan

In Brief: Smitherman gets a new radio job

Former Ontario Health Minister George Smitherman has found a new job. Smitherman is filling in for John Tory on Newstalk 1010 in Toronto. The Star reports that sources say Smitherman was offered an opportunity by his former boss Dalton McGuinty to run in the October 6, 2011 election.

NHS Board replaces Sevenpiper as CEO

The Board of the Niagara Health System is replacing Debbie Sevenpifer as CEO of the Niagara Health System. Sevenpiper was a lightning rod through restructuring efforts at the hospital corporation. Under her watch ERs were closed in Fort Erie and Port Colborne, raising the wrath of those communities. The hospital insists the announcement does not mean it plans to reopen the controversial hospital improvement plan. Meanwhile Health Minister Deb Matthews says she has no plans to appoint an investigator into the running of the hospital, something Niagara Falls politicians – including Liberal MPP Kim Craitor – had been asking for. Niagara Falls Council had voted unanimously on Monday to ask for an investigator. NHS is expecting a $3 million deficit this fiscal year, and a $7 million shortfall next year. This is despite significant government bailouts of the hospital. Sevenpifer will be replaced on an interim basis by Sue Matthews, a clinical professor at McMaster University and assistant professor at the University of Toronto.

In a press release from NHS, they described Sevenpifer as taking the hospital through “some of the most turbulent years in the history of health-care in the Niagara region.” No kidding.

 Rural and Northern Panel not dead, just consulting

 After a low key release of their Phase I report, the government’s Panel on Rural and Northern Health Care is touring to hear from local communities. A series of roundtables are taking place from January 24 – 31 in New Liskeard, Burford, Petrolia and Shelbourne. If that doesn’t work out for you, you can make a written submission to the panel or take part in an on-line survey in February.

MPPs Liz Sandals and Rick Johnson are leading the public consultations. For more information go to  http://www.health.gov.on.ca/en/public/programs/ruralnorthern/consultations.aspx

CHPS raises concerns around regulation of pharmacy techs

The Canadian Health Professional Secretariat (National Union of Public and General Employees) has written to the President of the Pharmacy Examining Board of Canada to express concerns about the regulation of pharmacy technicians.

While CHPS recognizes that standards of practice and accountability are important aspects of the safe and effective health care, the NUPGE Secretariat raises five concerns around regulation of the pharmacy technicians, including the lack of a grandparenting process for current technicians, the high cost of the bridging program borne by pharmacy technicians, and the lack of job security if they no not pursue registration.

“We are aware of no other profession that, on moving from unregulated to regulated status, required its members to effectively requalify to practice,” states the letter from Co-Chairs Elisabeth Ballermann and Mike Luff.

OPSEU is a participating member on the Canadian Health Professional Secretariat. Concerns around the regulation of pharmacy technicians was raised in the last CHPS meeting at the end of November.

To read the full letter (PDF), click: CHPS letter to PEBC

Previous Diablogue article on this issue: https://opseudiablogue.wordpress.com/2010/09/10/the-oha-ministry-need-to-do-better-for-pharmacy-technicians/

 

Canadians are more likely to survive cancer — UK study

Canadians are likely to survive cancer than their counterparts in the UK, Denmark or Norway says a new six-country study published in the Lancet. The study looked at 12 jurisdictions in six countries covering four cancers – colorectal, lung, breast, and ovarian. Data covered the period 1995-2007. Survival rates were persistently higher in Australia, Canada and Sweden. Curiously, among the four Canadian jurisdictions – Manitoba, Ontario, Alberta and BC – survival in Alberta was three to five per cent lower. The study suggests Denmark and the UK fare the worst because of issues around late diagnosis. The countries chosen for the study had similar wealth, universal health coverage, and high-quality cancer registration. The study was sponsored by the Department of Health, England; and Cancer Research UK.

High-flying Assistant Deputy Minister new supervisor at Hôtel Dieu hospital – appointment opens door to Ombudsman

Ken Deane has arrived back in Windsor and has begun work as a government-appointed supervisor of Hôtel Dieu Hospital.

The former CEO of Hôtel Dieu from 2002-2004, Deane made a number of unpopular cuts to eliminate a $15 million deficit at the hospital.

Deane’s public service salary hidden in London Health Sciences budget

Working as a Deputy Minister for Health System Accountability and Performance since 2008, Deane was among the list of high-flying Ontario civil servants who had their salaries channelled through public hospitals to skirt civil service pay guidelines. In Deane’s case, his salary of $505,537 for 2009 was paid from London Health Sciences Centre, where he had previously served as CEO. The salary guidelines for deputy ministers are $220,150.

Deane effectively takes over the power of the board of directs and executive of the hospital. CEO Warren Chant will now report to him.

When the province takes over a public hospital, it opens the door to the Ontario Ombudsman to investigate – powers the Ombudsman has been seeking for all hospitals. Ontario is the only province where the Ombudsman does not have jurisdiction on public hospitals.

Andre Marin wasted no time in getting out a press release January 5th stating he now had the jurisdiction to investigate the Hôtel Dieu. The Ombudsman’s office says it received 220 complaints about hospitals in 2009-2010.

Windsor’s Hôtel Dieu Hospital has been repeatedly in the spotlight over the past five years, from the murder of nurse Lori Dupont to mistaken mastectomies and questionable pathology reports. Deane will be responsible for implementing recommendations from the investigators report into the pathology and surgical errors, including what has been described as the “toxic dysfunctional relationships between the hospital’s administration, board, and physicians.”

Canadian Business News reports that “many are already clamouring over the appointment, questioning how the former CEO is capable of fixing problems that manifested under his watch originally.”

Deane is expected to take a year to do his work at the hospital.

Ontario spends $2.3 billion less on health care than the national average — OHA

The OHA has prepared a slide deck of comparisons in health care spending between provinces.  The data comes from the 2010 National Health Expenditure Report put out by the Canadian Institute for Health Information.

 Some highlights:

  •  Ontario is only ahead of BC and Quebec in terms of total health care expenditures per capita. It would take $2.3 billion to bring Ontario up to the average of what other provinces spend on health care.
  • Increases in Ontario’s health care spending have recently been slower than other provinces.
  • Ontario is second last in per capita hospital spending. We would have to spend $3.5 billion more to bring Ontario up to the national average. Ontario’s per capita spending on hospitals increased by only $21 from 2009 to 2010.
  • Ontario spends more per capita on physicians and drugs than any other province.
  • Only BC and Alberta spend less per capita on other institutions, including long term care.

To see the full slide deck, go to

http://www.oha.com/CurrentIssues/Documents/The%20Changing%20Face%20of%20Ontario%20Health%20Care%20Provincial%20Govt%20Spending%20Comparisons%20FINAL%20Nov%2016%202010.pdf

In Brief: Lower vaccination rate leads to increased hospital admissions this year

This year’s flu strain is eight to 10 times more lethal to older people than 2009’s H1N1 virus, yet far fewer Ontarians got their flu shot this year. Speaking to the Torstar news service, Dr. Allison McGeer, head of infection control at Toronto’s Mount Sinai Hospital, said “vaccination rates are lower this year than they have been for quite a while against seasonal flu and we’re paying for it with a lot of hospital admissions.” McGeer said vaccination rates are down as much as 10 to 15 per cent from normal Ontario levels.

Seniors group questions priorities of Sudbury hospital

John Lindsay, Chair of Friendly to Seniors Sudbury, has written a letter to the local paper suggesting their CEO should focus his energies on emergency wait times, the hospital’s “death ratio” and the number of alternate level of care patients at the hospital. He writes in the Sudbury Star: “While it is debatably commendable that Sudbury Regional Hospital CEO Dr. Roy wants to make his institution the medical Harvard of the North as an educational and research centre … we think his more immediate concerns would be improving performance of our emergency department, now ranked the poorest in the province, and also our patient death ratio, now higher than the provincial average.”

P3 advocates looking beyond hospitals

Privatization advocates are starting to look beyond hospitals for potential public-private partnership deals. Most Ontario P3 hospital projects will be completed this year, and many P3 consortiums are now looking at energy and water. The higher cost of borrowing for the consortiums has also made it more difficult to argue that these projects are cost effective.  Renew Canada Magazine recently reported the widening spread between the government and corporate costs of borrowing is making that argument harder to win. Speaking on a panel sponsored by the magazine,  KPMG’s Brad Watson says “we all make the argument that this about value for money and transferring risk and so on, but it’s so hard to not look at the cost of borrowing for (the private sector) as opposed to one of those provincial bodies.”

 Hamilton St. Joseph’s battling C-Difficile

 The Hamilton Spectator recently reported that another patient with C-Difficile has died at St. Joseph’s Hospital – the 12th death since October. The total number of cases with C-Difficle has risen to 83 of which 51 were acquired in the hospital. A special provincial team is conducting a review into the outbreak and is making recommendations according to the newspaper.

Check lists could spare 60,000 surgery patients from complications

By using surgical check lists, Dr. Bryce Taylor, Chief Surgeon at Toronto’s University Health Network estimates 60,000 people who have operations would be spared complications. Speaking to the National Post, Taylor said “that’s a pretty impressive number for something that doesn’t cost you anything to do.” The findings come from an 8-city study published recently in the New England Journal of Medicine.

Rural and northern panel report finally released

It finished its work last February, but the final report of Ontario’s Rural and Northern Health Care Panel was finally released mid-December.

The McGuinty government had promised a review in their 2007 election platform. However, it wasn’t until after a number of smaller communities started organizing around cuts to their local hospitals, including a major rally at Queen’s Park, did the government appoint the panel in 2009.

The work of the panel is very preliminary. It includes potential definitions of what is rural, remote and northern for planning purposes. It also sets out a framework which outlines a vision, guiding principles, planning standards and decision guides, strategies and guidelines for the Ministry of Health and Long Term Care as well as the Local Health Integration Networks.

The panel recognized the urgency for acting — the health status of Ontarians living outside the major urban areas includes a lower life expectancy, a higher percentage of residents reporting fair/poor health status, and a significantly higher level of individuals aged 20 to 64 as being overweight.   

The panel defines its vision as “a health care system that provides appropriate access and achieves equitable outcomes for rural, remote and northern Ontarians.”

The panel underlines its recommended planning guides are not rules. However, they set an accessibility target for planning that includes

  • 90 per cent of residents in a community or local hub will receive primary care within 30 minutes travel time from their place of residence;
  • 90 per cent of residents in a community or local hub will receive emergency services (24/7/52) within 30 minutes travel time from their place of residence;
  • 90 per cent of residents in a community or local hub will receive basic inpatient hospital services within one hour travel time from their place of residence;
  • 90 per cent of residents in a community or local hub will receive specialty inpatient hospital and tertiary diagnostic services within four hours travel time from their place of residence.

A rural community is defined as having a population of less than 30,000 that are greater than 30 minutes away in travel time from a community with a population of more than 30,000.

Northern communities are those within the two Northern LHINs.

Remote communities are those without year-round road access.

The next phase of this work includes public consultation.

 To read the final report of the panel, go to:

http://www.health.gov.on.ca/en/public/programs/ruralnorthern/docs/report_rural_northern_EN.pdf

In Brief – Superbugs hit Ottawa hospital; Supervisor appointed to Windsor Hôtel-Dieu; Peterborough’s high mortality rate

Typically The Ottawa Hospital sees between 20-25 patients infected with VRE (vancomysin-resistent enterococci) each year. The total number of cases during the 2010-11 fiscal year is expected to be about 200. According to the Ottawa Citizen,  The hospital is blaming the outbreak of VRE, MRSA (methicillin-resistent staphylococcus aureus), and C Difficle (Clostridium difficile) on overcrowding at the hospital. It is difficult to isolate patients when there is a lack of private rooms. For now the hospital is limiting the number of visitors and increasing cleaning. … Windsor’s Hôtel-Dieu Hospital will have a supervisor appointed by the province come January. The Health Minister gave notice of the appointment following years of headlines indicating problems at the hospital, including pathology errors and needless mastectomies. The hospital is also being sued for $3.3 million by former spokesperson and foundation CEO Kim Spirou, who is claiming wrongful dismissal. Spirou is publicly alleging CEO Warren Chant pressured her to cover up wrongdoing at the hospital. Supervisors were far more common under former Health Minister George Smitherman. … The Toronto Star posted a comparable list of mortality rates for GTA-area hospitals today. Only one hospital was above the national average – Peterborough Regional Health Centre. The hospital standardized mortality rate is the ratio of actual deaths to expected deaths. A score of 100 represents the national average. Peterborough scored 110. Into this environment the Peterborough hospital is shedding workers to balance its budget. Unlike York Central or Muskoka Algonquin Hospitals, both of which recently received new funding added to their bottom line, the government has continued to maintain a hard line on Peterborough Regional.

Health Minister says health care workers not feeling pain of recession

Health Minister Deb Matthews told the London Free Press December 13 that “the public sector has not felt the pain of this recession as others have,” defending the decision to freeze the wages of non-union staff at London Health Sciences.

To say the statement is unfair may be a considerable understatement. While the private sector may have felt some pain in the last two years, the reality is health care workers in the public sector have never stopped feeling the pain from the last recession.

Hospital workers have taken more than a decade to recover from the wage freezes of the 1990s. Hospitals have been reducing their front-line staff while coping with an increase in patient care. In Peterborough the hospital is shedding more than 350 jobs in the process of balancing its budget. We have seen bed closures, outpatient clinics axed, programs cut, and a de-skilling of the workforce under continual financial pressure.

Rob Devitt, CEO of the Toronto East General Hospital, recently told a Longwoods Forum that generally, staff satisfaction in the hospital sector is bad. While taking home a ‘best employer’ award for his hospital, Devitt said it was easy to look good when compared to others in his sector. However, when he looked at the private sector, he was shocked at how poorly his hospital stacked up.

Deb Matthews says “I want the best health care professionals working here, but only want to pay them as much as we need to and not any more than that.”

That’s a little like the Pittsburgh Penguins saying we want Sidney Crosby but we don’t want to pay a penny more than we need to.

The Health Minister may additionally want to take home some recommended reading such as Dr. Linda Duxbury’s study on how role overload is leading health care workers to face anxiety, fatigue, and burnout.

Duxbury defines role overload as a feeling that you have too much to do and not enough time in which to do it.

Canadians in health occupations miss more work due to illness or disability than other occupations. A Canadian Medical Association survey indicates nearly half of Canadian physicians were in an advanced state of burnout.

On top of this, Bill 179 will soon require all regulated health professionals to carry personal insurance over and beyond that of their employers.

And to this the Health Minister feels we should add some more pain?

It’s also not just a matter of how workers have been doing financially over the past two years – it’s the last twenty. The public sector has been dramatically shrinking as a percentage of Canada’s overall economy. At one point the public sector represented 53 per cent of our gross domestic product. Now it’s less than 40 per cent. In the last decade tax cuts have impacted Federal and Provincial budgets by $85 billion per year. That’s not only less money and less staff to provide the services Canadians expect, but its additional stress on those who survived the layoffs and budget cuts.

While the financial sector created the current economic crisis, it is already back to rewarding itself generously. The public sector will never see the kind of pay outs we are already witnessing on Bay Street and Wall Street. Last year bonuses were up on Wall Street by 30 per cent. The provincial government is further rewarding large companies with corporate tax cuts that will amount to $2.4 billion per year when fully implemented. That works out to $500 for every Ontario family that will be lost.

While the party gets restarted in Canada’s boardrooms, we’re being told that public sector workers should sacrifice pay increases that are barely keeping up with inflation.

With all due respect, Ms. Matthews should get out of Queen’s Park and talk with some front line health workers. They can certainly tell her all about pain.