Peterborough hospital workers to picket Jeff Leal Sept 6

MPP Jeff Leal finishes his term of office September 6th with a visit from health care workers upset about the stress Peterborough Regional Health Centre is under.

The workers have been denied vacation, are frequently working short staffed, and say the stress is affecting quality patient care.

With 250-300 fewer staff the hospital is struggling to maintain services. The workers are asking Leal to address funding issues at the PRHC.

September 7 the Ontario election officially begins.

Everyone is encouraged to attend the picket:

September 6  / 4 pm
Jeff Leal’s Constituency Office
236 King St.,Peterborough

Download a poster for the event here.

Video: Leaders speak about the importance of Sept 13

OPSEU 1st VP/Treasurer Eddy Almeida joins Sharleen Stewart (President, SEIU Local 1 Canada), Luis Rodrigues (VP, OCHU/CUPE), Andy Summers (Regional VP, ONA) and Natalie Mehra (Director, Ontario Health Coalition) to speak about the importance of coming out September 13 to support health care.

The Ontario Health Coalition is holding a rally at Queen’s Park at noon on September 13. Buses are departing from across Ontario to show support for public health care.

September 13 Buses

Peterborough Regional Health Centre and the elephant in the room

Peterborough Regional Health Centre CEO Ken Tremblay certainly tries hard to fit in with his community. The reality is he was sent in to do a job – downsize an active regional hospital in order to tame a budget deficit. That doesn’t always make you the most popular guy in town.

Ken Tremblay also writes a BLOG which is posted on the hospital’s web site. The BLOG contains entries about health care, restructuring and the importance of hand washing. It also features some folksy bits and pieces about Ken, including a picture of his dog Charlie.

Recently Ken posted about his “staycation” this summer in which he spoke about doing some odd jobs around the house, playing a little golf, and doing some recreational reading. Last year he even included pictures of himself atop an elephant as he described his vacation in Thailand.

Nobody begrudges Ken his vacation. As for the little personal anecdotes, it’s nice to know who your boss is.

However, the situation for workers back at the hospital has not exactly been rosy under Tremblay. While the CEO tells us about his splendid vacations, back at PRHC workers are being denied their summer vacations due to staff shortages.

With 250 to 300 fewer staff at PRHC, the hospital is having difficulty filling shifts and maintaining service. The performance dashboard the hospital posts on its web site is full of red and yellow boxes indicating the hospital is not meeting quality targets. Under Tremblay’s watch, for example, the PRHC went from having a better than average standardized hospital mortality ratio to a much worse one. While earlier this year Tremblay boasted to the Local Health Integration Network that the hospital was ahead of its target to reduce overtime, the reality is there is much anticipation that the overtime numbers will be more than just “creeping up” over the summer.

Further, workers tell us that the hospital is also doing more contracting out to replace the work of the people they let go, calling into question whether these layoffs will really lead to permanent savings.

Hospitals use something called the “NRC Picker” to survey staff satisfaction. While staff tell us they were surveyed over the winter/spring, the posted numbers are much older — from September 2010. We have to wonder why.

A year ago Peterborough scored 29.9 per cent on staff engagement and satisfaction. The average in Ontario for the standardized survey is 55.1 per cent. That means less than one in three staff at the hospital expressed satisfaction with their work.

How PRHC expects to improve quality and efficiency when staff morale is so poor is an open question.

Denying front line workers their vacation while writing about yours is not what we would call good leadership. That’s the elephant in the room, and we saw the pictures of who was riding it.

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Workers at Peterborough Regional Centre are picketing MPP Jeff Leal’s constituency office on September 6th at 4 pm. It’s the last chance to put pressure on the MPP to address quality issues at the hospital that have resulted from staff cuts and underfunding. On September 7 the provincial election officially begins. Please join us!

 

September 13 stand up for health care

Brits call for jury on ‘feral elite’

On the heels of a succession of scandals involving UK bankers, media-barons and politicians, a broad-based coalition is calling for a citizen-jury to study how to put ‘public interest first’ into British political and corporate life.

“Left to their own devices, politicians, bankers and media moguls could not regulate themselves,” states the letter signed by more than 50 individuals representing labour, media, academia and other groups.

Published in the UK Guardian, the letter pulls few punches: “They share a common culture in which greed is good, everyone takes their turn at the trough, and private interest takes precedence over the public good. They have protected each other and left the British people with a financial and political crisis.”

The group believes that with the right checks and balances, the feral elite can be tamed and public interest can be put back into the heart of the system.

They are calling on a 1,000-member citizen jury instead of a public inquiry – “we do not need another inquiry in which one elite asks another elite to tell them what cannot be done.”

Reporting within a year, they ask that the citizen jury study and report on:

  • Media ownership and the public interest
  • The role of the financial sector in the crash
  • MP selections and accountability
  • Policing and public interest
  • How to apply a ‘public interest first’ test more generally to British political and corporate life.

Video: Support workers are not optional

This week OPSEU was at Kingston’s Hotel Dieu hospital shooting a video about support workers.

These workers provide a variety of essential roles within a hospital, but are seldom talked about. It is almost cliché for the public to call for more front line health care professionals without thinking about the skilled support that is absolutely necessary for them to do their work.

Kingston Hotel Dieu is no longer a general hospital. The Health Restructuing Commission of the late 1990s had recommended that it close. Instead Hotel Dieu redefined itself. Today it does day surgeries, offers a number of clinics, provides diagnostic imaging, and hosts an urgent care center — but no emergency department.

The lack of respect for hospital support has meant these workers too often have been the first to face layoffs in tough economic times, often with deadly consequences. One has to question whether layoffs of cleaning staff has been a contributing factor in the spread of hospital-borne infections. This has been a deadly spring for C-Difficile, particularly in the Niagara region.

One member at Hotel Dieu told us she was on her third job at the hospital having been forced to use her seniority to bump into other positions. On the other hand, a member working in medical records made a point about the fact that his longevity at the hospital was connected to the investment in training they made in him.

The support workers we met at Hotel Dieu are varied, from porters, groundskeepers and cleaners to ward clerks, printers, receivers, switchboard attendants and registered practical nurses. At times it was difficult to find a window of a few minutes to talk to them on camera.

When we asked them about their jobs, they all felt they played an important part in the delivery of health care at the hospital.

Without the proper paperwork or supplies surgeries would have to be cancelled. Without accurate information in the medical record, patients could be put at risk. Without porters to move people and material about the hospital, the facility would ground to a halt. Without cleaners the risk of hospital-borne infections would grow. These workers are not optional.

To see a sneak preview of OPSEU’s Hospital Support video, click on the window below. We hope to post the full video within the month.

LHINs – Funding in a time of scarcity

This spring’s provincial budget set aside a three per cent base funding increase for community-based health care agencies this year. That doesn’t mean Community Care Access Centres, Canadian Mental Health Association branches or other local agencies will necessarily receive that amount.

The dilemma for the Local Health Integration Networks is whether to pass on an across–the-board increase that amounts to less than this spring’s Consumer Price Index, or whether to split that modest increase to address specific problems within the regional health care system? Do you make the situation worse for some agencies by slashing their funding increase to improve the situation for high-priority agencies faced with significant challenges? Either way, you know somebody is going to be unhappy. Worst still, does the absence of adequate funding for some agencies show up in new unforeseen challenges for next year?

The Central East LHIN passed a motion today that effectively cleaved the across-the-board funding increase in half – to 1.5 per cent – while using the remaining funds to address some serious problems within the LHIN. For those receiving only the 1.5 per cent, they will be in good company with the hospitals, most of whom will receive a similar base increase for a second year in a row.

 What is important to stress is that these are base increases, not total increases.

As we have seen with the hospitals, while the base was 1.5 per cent, many hospitals increased their bottom line by more than 4 per cent last year thanks to a variety of budget envelopes and increases in own-source revenues. For some agencies, particularly the very small ones, 1.5 per cent could turn out to be the total they do receive. James Meloche, a Senior Director with the CE LHIN, said 1.5 per cent could amount to as little as $900 for some agencies.

The 1.5 per cent the LHIN is reallocating is not a huge amount – about $5 million to support a population of 1.4 million, or about 11 per cent of Ontario’s population.  That’s about $3.50 per resident. This is on a provincial health budget of $47 billion.

While Don Drummond hammers away at unsustainable costs, there are no huge funding increases here at the health care coalface.

Clearly the region has a capacity problem, particularly when it comes to placing seniors into care following a hospital stay.

The LHIN has decided that it will address the problem by targeting the problem further upstream. By providing improved supports in the home, the LHIN hopes to avoid the arrival of seniors in the region’s already crowded emergency departments. Keeping people healthy is far more likely to be a winning strategy.

That does not necessarily mean more money for the CCAC – in fact, even with an allocation of almost half the available money, the CCAC will receive slightly less than the three per cent.

The LHIN is betting that more assisted living – including home making and falls prevention, among other services – will help keep seniors healthier in their homes and avoid hospital admissions.

The Oshawa/Whitby area will also be targeted, particularly for increased support for mental health and addictions. With a struggling economy, the communities have been hard hit by the recession, a situation that is putting pressure on health care providers.

“Clearly we have an issue at Lakeridge Health,” said Meloche. “People live in the park and they come to the emergency department for care.”

Fortunately one of the few mental health agencies in Ontario that will receive patients with concurrent addictions problems is already in the Oshawa community.  While several years ago Pinewood/Destiny Manor faced closure from a Ministry that wanted the hospital to cut unfunded mental health services, the service is now considered a major asset for the LHIN.

The LHIN is also trying to take some of the pressure off the Northeast part of its region by providing about $259,000 to establish a rural-based palliative care team.

While these are the priorities of the Central East LHIN, it does not necessarily mean that other LHINs will treat the funding in this manner.

* * *

The Central East LHIN used their “Urgent Priority Funding” to increase the volume of MRIs available in the region.  Senior Director Paul Barker pointed out that while the government was generously funding new MRI machines in the region, the actual funding for scans had gone down. The LHIN is tapping into this fund to provide $285,327 to buy 1,096 more MRI hours. Most hospitals can conduct about 1.5 scans per hour. The average wait for an MRI scan in the LHIN was 77 days as of July. One board member asked how it was Ontario hospitals could perform MRI scans for $260 an hour when they were charging $1600 for the same service in the United States. Barker pointed out that it may have something to do with the free market and profit-taking.

 As part of its planned to establish an umbrella organization to coordinate specialized geriatric services, the LHIN named the Northumberland Hills Hospital the “host agency.” A small secretariat will be set up at the hospital to work on a strategy to better deliver services to frail seniors. The immediate task will be to hire a project manager, recruit staff, establish office space and work on governance issues. The LHIN had found service providers, seniors and their families were largely unaware of what services were available in the LHIN. 2,100 seniors account for a third of all acute spending on seniors in the LHIN.  By focusing on the needs of this population, it could have a substantial impact on the overall use of acute care services in the LHIN.

Health Care Platforms: Ontario Greens to review LHINs

The Greens have the most aggressive fiscal position among the four Ontario political parties, insisting they can balance the budget by 2015 — two years earlier than that promised by the Tories and Liberals.

However, the party is also promising income tax cuts and cuts to small business taxes. They also want to freeze tuition fees at post-secondary institutions.

How they intend to carry off this feat of cutting revenues and balancing the budget early while making significant spending commitments is unclear.

The Greens say they will continue to increase health care spending, but then reiterate the nonsense claim that health care is on track to consume 80 per cent ofOntario’s budget if something isn’t done soon. What would that something look like?

The Greens, like every other party, say they will “make more efficient use of health care dollars.” While they point to new initiatives they’d like to fund – including more home care, transitional care, long term care and more family/community health clinics – there is little to indicate where the efficiencies would come from aside from the usual cuts to administration.

By omission it’s also easy to see where they wouldn’t spend health care dollars: hospitals. This is despite criticism of emergency wait times.

It is not clear what administration the Greens would like to do away with. Recent drivers towards more health care administration center around government initiatives to collect data on dozens of health indicators that purportedly assist with evidence-based decision-making. Patient and staff satisfaction surveys are also costly from an administrative point of view, but part of an increased trend towards more patient-centered care. And if the Greens want the LHINs to do a better job of consulting the public, they may need to pay for that.

The Greens are promising to deliver electronic health records by using best practices from other places. Given there are already more than six million Ontarians who presently have electronic health records, and that the current timetable is to bring all Ontarians on-line by 2015, it’s not clear whether the Greens would actually stop the present work to look for something it could buy off the shelf. While the Greens want electronic health records, they say e-Health is one place they could save money.

While the Tories want to do away entirely with the LHINs – and replace them with nothing – the Greens say they will “put communities back in charge of local health care decisions.” They say they will instead review the LHINs and see if they need to be fixed or replaced. Oddly, they say they would put strict limits on administrative and consulting budgets for the LHINs despite the fact that LHINs are essentially administrative and consulting bodies.

The Greens are committed to investing $1.6 billion over four years in Community Care Centres, Aboriginal Health Access Centres, Family Health Teams and practices that team doctors with nurses, dieticians, psychologists, counsellors, physiotherapists and others.

They would also spend $2 billion over four years to improve “affordable care for seniors.” That would include more home care, transitional care, assisted living, tax credits for family members staying at home with seniors, case managers to help seniors navigate the health care system, and more supports to long term care.

They say they will also establish a goal of providing 50 per cent of Ontarians with access to a family care team by 2016, rising to 90 per cent by 2020. The assumption is Ontarians would want to drop their local GP for team-based care. The question is, would they have a choice?

One local Green candidate may have been winging it when he told a community forum “other specialized workers, such as nurse practitioners, can help streamline care by taking on tasks now done by physicians, allowing those doctors to focus on medical care.” One has to wonder what kind of care a nurse practitioner would be delivering if it wasn’t medical care?

He may have been trying to articulate the party’s position regarding expanding the scope of practice for health professions, which would allow members of those professions to “practise to the full extent of their demonstrated competencies as verified by their respective regulatory bodies.”

For-profit nursing homes will love the Green Party promise to “reform the funding model for long-term care homes to increase flexibility and to encourage innovation and efficiencies.” At present the debate in the nursing homes is about limiting the transition of funding from the clinical envelope to the accommodations envelope. Operators are only allowed to take profit from the accommodations envelope, and therefore would like a more “flexible arrangement.” The Greens would make it much easier for the large for-profit nursing home chains to siphon money from direct clinical care into profit.”

Like the other parties, the Greens place considerable emphasis on preventative care, with a focus on the environment. They will spend $600 million over four years on various food programs and on tax credits for children and adult recreation programs.

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Posted anonymously:  You have forgotten to list the Socialist Party of Ontario http://www.socialistpartyofontario.ca

 

Former senior bureaucrat Gail Paech resurfaces at OLTCA

Inside Queen’s Park reports that Gail Paech has been named interim CEO of the Ontario Long Term Care Association.

Paech is well-known in Queen’s Park circles.

She was at the center of controversy in 2009 when it was learned the McGuinty government was hiding the salaries of senior bureaucrats in hospital budgets.

The former CEO of Toronto East General Hospital, Paech was serving as associate deputy minister of economic development and trade but drawing her $291,997 salary from the University Health Network. The recommended maximum for an ADM was $188,950 at the time.

Paech was also Health Results Team Lead for System Integration. She developed the strategic policy framework to support the government’s decision to create the Local Health Integration Networks.

During the e-Health scandal Paech was described by the Toronto Star as being “influential in the program.” In fact, while Sara Kramer took the fall, Paech was in fact the program lead for e-Health. At the time she told the Star it was “not my practice” to award any untendered contracts.

The Ontario Long Term Care Association claims to represent the “full mix of long term care providers”, although it is considered by many to be the primary organizational voice of for-profit nursing homes. It claims to have 430 institutional members. This organization is separate from the Ontario Association for Non-Profit Homes and Services for Seniors.

There is no indication of what Paech’s salary will be.

“Fat raises and lavish benefits?”

Do you feel you have been getting “fat raises” and “lavish benefits” from the McGuinty government?

According to the Toronto Sun, Tim Hudak’s Tories are launching a television commercial attacking public sector unionized workers, urging “taxpayers” to call a toll-free number to register their objections to Dalton McGuinty “giving away more of your money to union bosses.”

The ad suggests unions are “investing in McGuinty” because “they want hundreds of millions in fat raises and lavish benefits.”

Heavy on the “cheese” – the ad looks like a late-night low-budget infomercial – it is intended to counter union messaging on the threats Hudak poses for working people.

The hysteria suggests McGuinty “handed out a 25 per cent increase for one union,” but does not say who, when or over how many years. MPPs did give themselves a 25 per cent pay raise in 2006.

The commercial also misleads the public about current wage settlements. According to statistics Canada, the average wage increase in Ontario was  2.1 per cent (as of April 2011) – well below the province’s spring’s inflation rate of 4.0 per cent. That means most workers are in fact losing ground.

The “fat raises” and “lavish benefits” also fly in the face of the McGuinty wage freeze.

A Globe and Mail review of 2010 executive pay shows CEOs at Canada’s 100 largest companies saw their compensation jump 13 per cent last year, led higher by a 20-per-cent increase in annual cash bonuses.

Hudak is taking a page out of the playbook of his former boss Mike Harris, who whipped up public sentiment against public sector workers. The Harris government ended up repealing anti-scab legislation, froze the minimum wage, made it harder to get worker’s compensation, and challenged the ability of public sector workers to bargain collectively.

Looking at their paycheques, health care workers should be asking Tory candidates if they think their current settlements are “fat” and “lavish,” and whether such attack ads are a preview of what Hudak’s relationship with labour will be?