Long-awaited mental health strategy missing cash or timelines

It was almost three years in the making. It totals 28 pages, including pictures, cover, a few case studies and a couple of blank pages.

Open Minds, Healthy Minds is the long awaited provincial mental health strategy. Whether it ever gets implemented will depend on a fall election and a government’s willingness to expand services in a new era of fiscal austerity.

Ambitious in scope, it comes up short on specifics or even on timelines for implementation of many of the strategies. This was supposed to be a 10-year blueprint. Beyond $257 million over three years for mental health initiatives aimed at children and youth, there is no costing or financial commitment for the rest. In fact, new reporting requirements without administrative support will likely mean some mental health providers will have to divert resources to keep everyone posted on the progress of their unfunded quality improvement plans. OPSEU’s child treatment sector reports “we are already drowning in ‘justifying’ our work with limited support staff.”

Specific and funded commitments include expanding mental health supports in the school system, increased funding for community-based agencies to reduce wait times for children, expansion of telepsychiatry (video counselling) to remote and underserviced areas, and more mental health workers in aboriginal communities, the courts and post-secondary education.

The government also promises to develop performance measures for public reporting of wait times, client experiences and health outcomes – all new administrative work without any matching resources.

The government claims these initiatives will mean more than 50,000 kids and their families will immediately benefit from this strategy even though the funding is supposed to roll out over the next three years. (Curiously when they factor how many children will be supported by each initiative, it only adds up to 47,000.)

Nowhere in the report does it even mention the role of tertiary care mental health facilities, leading one to question why these facilities issued their own press release praising a plan that doesn’t include them. Given these institutions take up 60 per cent of current mental health funding, it is a notable absence.

The question of funding is central to the ambitions in the plan, especially when both the Tories and Liberals have committed to reducing health care spending increases to three per cent per year despite a growing and aging population.

The document makes note of the fact that mental health disability claims have overtaken cardiovascular disease as the fastest growing category of disability costs in Canada. The plan says workplaces should be key partners in the mental wellness strategy – adopting policies and programs that help employees enhance their mental health.

The report gleefully states: “Happier workers, higher productivity and less absenteeism – we all gain from improvements in mental health.” It is interesting the plan suggests the government work with communities and the private sector to deliver education and awareness programs and to develop best practices. Whatever happened to the public sector in this scenario?

It is not clear under a Hudak government how “happy” public sector workers will be as he tries to scale back their incomes, cut the size of the public sector by two per cent per year, make workers insecure in their employment through competitions for their jobs, or interfere in the arbitration process. This flies in the face of the plan’s recommendation to create “attractive career choices and pathways for people who work in mental health and addictions.”

As part of their effort to “create healthy, resilient, inclusive communities,” the plan calls for harmonizing policies to improve housing and employment supports, but nowhere does it actually call for an increase to supportive housing for mental health clients. It does suggest that Ontario “develop policy, guidelines and tools to match health, housing and employment resources to the needs of people with mental health and addictions problems.”

While OPSEU’s own mental health survey indicated a widespread need for workplace training in mental health both for employee wellness and to help respond to clients with mental illness, there is very little beyond a call for training to support family health care providers, teachers and first responders, including police who will receive “sensitivity training.”

The government has also put mental health workers on notice that it intends to develop a competency-based mental health and addictions workforce with standardized roles and responsibilities and scope of practice. There is no detail as to how this would function or affect existing workers in the system, including whether the government intends to provide workplace training.

No McGuinty-era health care report would be complete without the usual tools of accountability agreements, wait time targets, targeted funding increases (unspecified) and integration between providers.

There is no question that transition between providers has been lacking in the mental health system. The report speaks to the need for a client-centered approach, one that “engages the person with mental health addiction needs and includes health services, housing, employment and education, social services and the justice system, if needed.”

Let’s not forget the fragmentation that does exist is largely due to the rush to get services out of hospitals where many of the supports had already been integrated.

The plan does call for a “directory of services” to help families navigate the system as well as a plan to “identify core institutional, residential and community services at the regional and local level.” The government and Children’s Mental Health Ontario just completed a lengthy provincial mapping exercise, raising the question of whether the plan is intended to repeat this work.

In the section “building on our progress” the government admits it has only provided two base funding increases to child and youth mental health in over a decade to “support and expand core services.” Any service that gets only two funding increases in a decade is not expanding core services – it is losing ground.

In terms of leading the strategy, the government clearly sees no role for workers who toil on the front lines of mental health service delivery. Workers are not invited to sit on the Mental Health and Addictions Advisory Council.

While the report puts all the emphasis on community-based care, they acknowledge that St. Joseph’s Health Centre, a West-end Toronto hospital, has been so successful in reducing wait times for mental health visits that it now has the second highest volume of mental health visits in the city. There is no mention in the report as to whether the government is funding these additional volumes, or whether quality is being affected. At the same time, the report sets an objective of reducing “unnecessary use” of emergency departments.

The World Health Organization says governments should aim to spend 8 cents per health-care dollar on mental health. New Zealand spends 10 cents. Britain spends 8 cents. Ontario manages just 5.4 cents. While the $257 million is welcome towards addressing a long standing shortfall in children’s mental health, the money is being spread around to the extent that it may limit its overall effectiveness on any particular agency. Let’s not forget that over the three years the funding starts at $76 million and will rise in year three to $93 million. On a $47 billion health budget, this is not exactly a game changer.

For those looking for supports for the adult population coping with mental illness, Open Minds, Healthy Minds is absent of any actionable items within the next three years. Given the length of time it has taken to come up with this document, it is a bitter pill for adults seeking better to have to wait that much longer.

For US health insurance companies, the recession never took place.

According to “Health Care for America Now” (HCAN), the combined profits of the biggest health insurance companies in the US increased by 51 per cent during the recession and its aftermath. This may have something to do with premiums which rose by 131 per cent since 1999 – twice the rate of medical inflation.

As a percentage, insurance companies are spending less of the premiums on medical care and more on administrative costs, including extravagant CEO pay, marketing, lobbying and what HCAN describes as the “care-denial bureaucracy.”

Under the consumer protection provision of the US Affordable Care Act, as many as nine million customers will be eligible for rebates totalling as much as $1.4 billion.

In the first quarter of 2011 the combined profits of the five largest American insurance companies surged 14 per cent to $3.6 billion.

The US has the least efficient health care system in the developed world. Is it any wonder?

Cuts to outpatient rehab costly — Stroke report

Cuts to outpatient rehab services are short sighted says Dr. Mark Bayley, author of a report on stroke services released this week by the Institute for Clinical Evaluative Sciences and theOntarioand Canadian Stroke Networks.

The lack of outpatient and CCAC rehab services mean many patients who would normally be able to go home end up in more expensive long term care facilities Bayley recently told the Toronto Star.

According to the 2011 Ontario Stroke Evaluation Report, patients are receiving far less visits than recommended from physiotherapists, occupational therapists and speech language pathologists.

Best practices suggest two visits per week from each of these professions. Instead over a two month period patients are averaging between three and four visits in total from each.

The report also notices considerable differences between the LHINs, calling for a more standardized approach for access to, and outcomes for, the rehabilitation sector.

InOntario only one in three stroke victims arrive at hospital in time to be considered for therapy that would dramatically improve outcomes.

While there was a reduction in overall wait times to stroke services, the report says there was also a reduction in access to inpatient rehabilitation among severly disable stroke patients.

The report also recommends the Ministry of Health Promotion continue to fund the warning signs of stroke television campaign.

The report did note that those taken to specialized stroke centers were more likely to receive care based on stroke best practices.

Between 2003/04 and 2009/10 there was also a reduced rate of emergency department visits and hospital stays for stroke or transient ischemic attack (TIA). TIAs are usually involve short term stroke-like symptoms and are considered to be a warning sign of a stroke.

New Ontario hotline for complaints about extra billing

Have you been illegally charged for a public health service that should have been insured under the Ontario Health Insurance Plan (OHIP)?

Yesterday the Ontario government launched a phone line and e-mail address for complaints about extra billing.

In its release, the government says there were 189 new investigations into illegal billing in 2010/11. Since 2007, about $1.3 million in illegal billing has been recovered either through reimbursements or cancellation of charges. This is on a $47 billion a year public health system.

For the average patient, figuring out whether their service should be covered or not will be a challenge, with health care providers deciding what is medically necessary and what is theoretically voluntary.

In the examples the government gives on its web site, it suggests that block fees are acceptable if payment is voluntary, does not cover insured services, and must be for a specific period of time. Users must also be given the option to pay for services that are not insured on a per-use basis.

The Ontario Health Coalition issued a release yesterday applauding the crackdown on extra billing.

“We are asking each of the provincial political party leaders to make a clear commitment to roll back the expansion of for-profit clinics and institutions, the majority of which charge patients illegal fees and undermine public Medicare in Canada,” says Natalie Mehra, Director of the Ontario Health Coalition.

Recently OPSEU raised the question of Rouge Valley Health System charging a block fee of $500 for patients in their cardiac rehab program who wish to continue past six months. The fee is not broken out by type of service, such as access to the indoor track and exercise equipment, stress tests or ongoing counselling.

Under the Canada Health Act, hospital services are insured health services. The Act defines hospital insured services as services provided to in-patients or out-patients at a hospital, if the services are medically necessary for the purpose of maintaining health, preventing disease or diagnosing or treating an injury, illness or disability. It would be difficult for a hospital to maintain that cardiac rehab is not medically necessary for the purpose of maintaining health.

It is particularly difficult for Rouge to maintain these are not covered services when its new partner in the program is Lakeridge Health, which provides a year-long cardiac rehab program.

Will the government order Rouge Valley to reimburse the $500? We can only wait and see.

To access the phone line: Call 1-888-662-6613

Or e-mail complaints to: protectpublichealthcare@ontario.ca

Contract award issued for Hospital Professionals

TORONTO – Arbitrator William Kaplan has issued an arbitration award for a new collective agreement covering 9,000 hospital professionals employed in 46 hospitals across Ontario.

Under the provisions of the award, which will be in effect from April 1, 2011 to March 31, 2014, these employees will receive lump sum payments for the first two years, and an across-the-board wage increase of 2.75 per cent in the third year of the contract. The new contract also provides for early retirement benefits for employees aged 57-65, enhanced discrimination and harassment language, and a minor improvement to bereavement leave. The Hospitals’ proposed rollback of early retirement and voluntary exit incentives was rejected by the Arbitrator.

OPSEU Hospital Professionals Bargaining Team Chair Sandi Blancher said that this award does not meet the expectations of the bargaining team or the members.

“We knew this round would be difficult ever since the government’s announcement in March 2010 that no funding would be provided for compensation increases to hospital workers,” Blancher said. “This interference in our bargaining made it impossible to achieve a satisfactory outcome. What makes this even harder to accept is that other public sector workers, as well as hospital executives, have achieved better results. Despite this, we are happy to have some stability for the next three years and the gains we have made will benefit our members for many years to come.”

OPSEU President Warren (Smokey) Thomas said that he is proud of the work the bargaining team did both at the table and in preparing for the arbitration.

“Ontario’s Hospital Professionals perform vital services and are an integral part of the Province’s health care system,” Thomas said. “Without the work of these members, our doctors are only guessing. We hope that after this contract expires, the hospitals will come back to the bargaining table with a renewed vision that fully recognizes the importance of these members, and how essential they are to a safe and healthy Ontario.”

The 9,000 members affected by this award include classifications such as Audiologists, Speech Language Pathologists, Dietitians, Occupational Therapists, Respiratory Therapists, Physiotherapists, Pharmacists, Pharmacy Technicians, Medical Radiation Technologists, Biomedical Technologists, Psychologists, Lab Technologists and Lab Technicians.

NDP says they’ll scrap $45 ambulance fee

The Ontario NDP say they would scrap the $45 fee paid by patients for ambulance services.

Leader Andrea Horwath said patients shouldn’t have to think twice about dialing 911 during an emergency.

More than two-thirds ofOntario’s ambulance trips require a user co-pay of $45. Ontario Works recipients, long term care home residents, individuals with disabilities or who are receiving home care are presently exempt from paying the fee.

Horwath says her own mother has thought twice about calling for a ride when she needed one.

“We have an aging population, there’s more and more seniors who are going to be in need of that kind of service,” she told the Canadian Press. “I think it’s something that’s going to take a load off their mind.”

The NDP say scrapping the fees will cost $30 million per year, something Dalton McGuinty has already dismissed, saying families have other health care priorities.

Prince Edward Island removed the fee in 2009 and New Brunswick is in the process of removing their ambulance charges.

Jamie Ramage, Chair of OPSEU’s ambulance sector, says he supports the idea, noting the $45 fee means the most marginalized individuals may be reluctant to call when they need assistance.

The NDP plan to reveal their full election platform June 24. Ontarians go the polls October 6.

Will the new health accord include a privatization clause?

Will the federal government insist the provinces “experiment” with for-profit delivery of health care as part of the next Canada Health Accord?

Colleen Flood says there is “some talk” that this may be a new condition. Flood, Canada Research Chair in Health and Law Policy at the University of Toronto, told Canadian Business magazine that it “may be a condition that the feds actually put on the transfer, the condition of experimenting with private for-profit delivery within the context of a public system.”

The idea wouldn’t be entirely new – the Harper government set a similar proviso to new infrastructure projects requiring federal funding. The Conservatives set a condition requiring the provinces to examine the “viability” of public-private partnerships on any infrastructure projects seeking at least $50 million in federal funding.

The idea of embedding the new health accord with a privatization clause may be disturbing to Canadians. Canadian values have long rejected the idea that health care is a business venture rather than a “moral enterprise.” Will that belief apply to private for-profit delivery of publicly funded health services?

The problem is the feds appear ready to dash into this without any evidence to support it.

The Romanow Commission found no advantage to the delivery of public health care services by private for-profit entities. In the US, an influential 2002 meta-analysis by P.J. Devereaux concluded that for-profit ownership of hospitals and kidney dialysis clinics led to poorer outcomes and higher mortality rates. A BC study of for-profit versus not-for-profit long term care homes came to similar conclusions.

At a recent conference held by Students for Medicare, Dr. Michael Rachlis said Canada’s health care costs rose faster in the private sector. Governments were far more successful in restraining rising health costs in the public sector. Hospital and physician costs have been amongst the slowest to rise.

Once that pandora’s box is opened, can it be closed again?

Critics suggest that private delivery is not the edge of the wedge towards full privatization. They suggest that Canadians would never accept an Americanized system. However, we have already seen delisting of services, something anticipated to increase. Delisting is the ultimate privatization. When the McGuinty government first came to power in 2004, physiotherapy and eye examinations were among health services to be delisted.

Following public uproar a compromise was reached where hospitals were left performing publicly-funded outpatient physio. That didn’t last long — over the last eight years these services have slowly dried up as individual hospitals have stopped offering outpatient rehab services.

Now we are seeing less subtle forms of privatization, such as the recent news that the Scarborough Centenary Hospital – part of Rouge Valley Health System – is charging “alumni” in its cardiac rehab program $500 a year to continue on with the program.

The attack on our public Medicare system will likely not be a full frontal approach. That would be too toxic for any politician. It is more likely we will see the system eroded by increments, making way for greater opportunities by the private sector.

How the federal government proceeds will be watched closely by all who value our Medicare system.

High cost of parking a barrier to hospital services?

Does the high cost of hospital parking deter the public from accessing health services?

In 2006 we sought the answer to this question through a Vector Poll.

Over half of those surveyed in Ontario – 55 per cent – said the high cost of parking would deter low-income people from getting the health services they need. Another four per cent said it would depend on circumstances.

When the survey was broken out by income, that response climbed to 74 per cent among those earning less than $30,000 per year.

For those accessing regular services at their local hospital, this can add up to a significant amount, particularly for those on fixed incomes. We recently calculated that a rise in parking charges at Rouge Valley Health System would cost weekly users a total of $800 per year. For cancer patients attending three times per week, that would mean $2,400 per year.

One local community approached their local hospital and the Local Health Integration Network to complain about this access barrier in the wake of increased charges. Both the LHIN and the hospital pointed fingers at each other, the LHIN saying such charges were up to the hospital, the hospital charging the LHIN forced the hospital to increase its “own-source” revenues. Doing their own research, they told OPSEU that only four hospitals are left in the province that offer free parking.

Pushing hospitals to raise the rate of parking and other own-source revenues is not new. The province’s annual hospital planning submission guide always suggested raising revenues in the event of a funding shortfall. Parking was always on the list.

With hospitals continuing to see less funding for their core budgets, it is no surprise to see them picking away at more user-pay options allowed them under the Canada Health Act.

The question is, where do you draw the line? It appears hospitals are indifferent to market rates in their communities. In many small towns the only pay parking is at the hospital.

It is clear that these charges are no longer restricted to the costs of maintaining the parking facilities.

One municipality thinking aloud suggested making parking charges tax deductible, a cumbersome method that would only benefit those who pay taxes. If it is going to be tax supported, why not filter out all the steps in between?

Ironically, hospitals have used their own high-parking charges to justify cuts to services. At one hospital they suggested the closure of their outpatient lab would be welcomed by users who would no longer have to pay the hefty hospital parking fees by attending private lab collection facilities in the community.

So what is the solution? If Toronto’s University Avenue hospitals made parking free, everybody would park there, from Blue Jays fans to those ducking out of the cost of parking underneath City Hall.

In some local communities citizens have learned how to game the parking lot, taking a new tag before they return to the vehicle, often in lots where the first half hour is free.

Some hospitals have offered discount rates for patients or those who have family in their care. This appears to make some sense in high traffic areas, although there is some concern hospitals desperate for revenue may be moving away from this.

Perhaps it’s time the LHINs, the Ministry and the hospitals stop pointing fingers at each other and start to address this question in a constructive manner.

Five years ago Ontarians said this was a legitimate barrier to health care we all pay for. When Rouge Valley raises the parking fees from $8 to $16 for patients in their cardiac and cancer programs, it is clearly only getting worse.

McGuinty promises to regulate private patient transfer

You might call it the McGuinty Liberals first campaign promise on health care. June 10 the government announced that it would regulate private non-emergency transportation that moves patients between hospitals and other facilities.

The private patient transfer service came under the microscope of the ombudsman’s office in January after Andre Marin said he received more than 60 complaints about the service.

Marin said that patients would be better off calling a cab rather than take one of these unregulated ambulances.

Ontario is the only province not to have regulated these transfers.

It’s allowed private companies to charge hundreds of dollars per patient for transports in old, beat-up ambulances operated by “kids” with no medical training, Marin told the Canadian Press.

“Our investigation uncovered serious issues, from a lack of infection control to unsafe vehicles and poorly trained staff,” Marin stated in a release last week. “These vehicles look like ambulances and are often transporting vulnerable patients. People need to know they can trust these services.”

The New Democrats were critical the Liberals for having waited so long to act. “Anybody who had the health file knew about this, and they did nothing for the eight years that they were in power,” NDP health critic France Gelinas told CP.

The McGuinty government said they would introduce legislation at the earliest possible moment – which at this point will be after the October 6, 2011 election.

New site allows Ontarians to define health care issues

The Ontario Health Coalition is using social media to allow Ontarians to define their own health care issues in the coming provincial election.

The new “pledge” web site has been up for less than a day and already comments are flooding in on the three-phase on-line project.

Phase 1 of the project invites Ontarians to visit www.votehealthontario.ca and share what they believe to be the key health care issues and experiences. Phase 1 takes place through the month of June.

Phase 2 invites Ontarians to return and vote for their priorities from a summary list generated from Phase 1. This will take place in July and August.

Phase 3 the Coalition will ask Ontarians to take a pledge to help make these priorities key health care election issues. Candidates will be able to see how many people in each electoral riding have taken the pledge. If thousands of Ontarians join in, political parties will be compelled to make clear commitments on these issues. This last phase takes place in late August and early September.

“Lip service to health care is not enough,” says Natalie Mehra, Director of the Ontario Health Coalition. “Ontarians need clear commitments on the key issues that matter in our communities.”

Make your priorities known now at www.votehealthontario.ca