“It’s a question of how we can do work more efficiently and maybe less people.” – Patrice Connolly, vice-president of people and stakeholder engagement, Champlain CCAC.
The Ottawa Sun is reporting the Champlain CCAC has cut services to a patient who has multiple sclerosis and cannot bathe, dress, or cook. Without his visits he cannot also do the exercises needed to keep him from stiffening up.
Over the summer Champlain realized that it was headed for a $6.8 million operating deficit and reset the threshold for personal support services to an assessment score (RAI) of 15.5 – this on a scale that goes to 28.
Further, staff have been told to instruct patients in need of care how to access other services, “many of which have a co-pay fee.”
States the Champlain CCAC in their June minutes: “staff recognize this is a hardship for clients and families, however the Champlain CCAC must also work within the budget it is provided.”