In BC they have a ratings system for residential care homes, or what we would refer to as “long-term care” homes in Ontario. The ratings look at complaints and critical incidents and determine whether a home is low, medium or high hazard. The hazard rating determines how often the home will be inspected. A high hazard home in BC can count on a surprise inspection about every three months.
In Ontario Health Minister Deb Matthews would simply rather not know.
She has too few inspectors, and the complaint and critical incident inspections are taking way too long – a point the Ombudsman made in 2010. The more in-depth resident quality inspections are taking so long it will take more than five years to fully inspect all the homes, that is “if” they get inspected at all.