Ontario hospitals could be paying a big price for not engaging their employees.
A new study from the Ontario Hospital Association suggests that “the quality of the work environment for staff and physicians is a key determinant of a high-performing health care organization.”
Written by workplace consultant Dr. Graham Lowe, The Relationship Between Employee Engagement and Human Capital Performance notes that “engaged employees are committed to their employer, satisfied with their work, and willing to give extra effort to achieve the organization’s goals.”
The study looks at data from small, teaching and community hospitals. The data links information from two tools — NRC Picker employee surveys and PwC Saratoga HR benchmarking project.
The evidence would suggest engaged employees are less inclined to experience workplace stress, suffer from fewer patient-handling injuries, and be less inclined to seek employment elsewhere.