OPSEU Information picket outside the Niagara CCAC offices March 19th.
When the unhappy staff at the Niagara branch of CarePartners first entertained the idea of organizing themselves into a union, CarePartners owner Linda Knight picked up the phone and called each of the workers. She promised that things would get better if only the front line home care workers gave her another chance before joining a union.
Nobody knows any of the financial details of Knight’s business – the for-profit CarePartners is not publicly traded and is therefore not required to report the details of its operations. Nor are for-profit companies working with public money required to post on the Sunshine list. We do know that in 2003 Profit magazine ranked Knight 33rd among the top 100 women business owners based on the firm’s gross revenues. Media reports suggest CarePartners had more than 500 nurses on the payroll – a huge leap forward from the kitchen-table nursing operation Knight started in 1984.
The fact that a prominent CEO and business owner would call about 100 workers pleading with them not to organize was extraordinary.
The gambit worked at the time, and the workers gave her another chance to make things better.
Knight never honoured that pledge.
Fool me once, but not twice.
OPSEU President Warren (Smokey) Thomas (far right) with striking ONA CCAC professionals in Kingston last Friday.
About 3,000 professional staff at nine of the 14 Ontario Community Care Access Centres started walking a picket line Friday.
Represented by the Ontario Nurses’ Association, it’s the latest labour disruption in a sector the government considers to be critical to its overall health strategy.
About 140 OPSEU home care workers at ParaMed Home Health Care in Renfrew withheld their services last September after their agency initially failed to negotiate a deal that would lift many of its workers out of poverty. In 2013 SEIU took 4,500 personal support workers at Red Cross Care Partners out on strike over similar conditions. Following that strike the government implemented a well-intentioned but poorly constructed initiative to stabilize the Personal Support Worker (PSW) workforce by increasing funding for their wages over three years. As the government passed on wage increases for these PSWs, some private for-profit home care agencies clawed back compensation for travel time and mileage. In Niagara and Norfolk Counties OPSEU’s nursing staff at CarePartners are likely to strike soon to gain a first contract.
Health Minister Dr. Eric Hoskins has appointed former RNAO President Gail Donner to lead an expert review on the sector. Her recommendations are expected early this year. They can’t come soon enough.
The pressures during this latest strike will be tremendous given Ontario’s underfunded hospitals have little room to maneuver now that the ability to discharge home care patients to the CCAC has become much more limited.
The CCAC boards are looking particularly ridiculous. The Toronto Star reports that ONA was asking for a 1.4 per cent hike for its workers after emerging from a two-year wage freeze. To most people, that seems more than reasonable in the face of the lavish wage increases the CCAC boards have been bestowing on their CEOs.
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Tagged CarePartners, Community Care Access Centres, Don Ford, Dr. Eric Hoskins, Gilles Lanteigne, Jacqueline Redmond, Mary Elizabeth Kuchta, Megan Allen-Lamb, Melody Miles, ONA strike, Ontario Nurses' Association, ParaMed Home Health Care, Red Cross Care Partners, Richard Joly, Sandra Coleman, Warren Smokey Thomas in Kingston
Nursing staff are leaving CarePartners in Niagara and Norfolk Counties as the employer thwarts efforts to secure a first collective agreement.
Continuity of care is important to the delivery of home care. Each time a caregiver changes there is a necessary rebuilding of relationships. If caregivers are continually turning over, it is much more difficult to notice changes in the patient’s medical condition. For example, if a nurse never saw a wound before, how can she or he tell whether it is healing properly? Much of the care work is intimate in nature and subsequently relationships built up over time are important.
In 2003 the not-for-profit Victorian Order of Nurses lost the Community Care Access Centre’s visiting nursing contract in the Niagara region during a year in which the community was celebrating VON’s centenary. We were told over and over that the competitions were about quality, not necessarily price.
In the subsequent contract turnover one of the companies – the for-profit CarePartners – simply could not recruit sufficient experienced staff to successfully take over care from the VON. Instead they shuttled nursing staff from other operations around the province to do what they could to shore up their contract obligations. We heard first-hand patient stories about missed visits, about an inability to contact CarePartners over the weekends, about stressed staff rushing in and out to keep up with an impossible workload.
Of those few nurses who transitioned from VON to CarePartners, in 2005 we were unable to successfully argue in court that this represented a sale of business, and subsequently those workers were unable to retain their rights or union. Many of the VON’s original staff decided to find work elsewhere.
It’s more than 10 years later and the Niagara and Norfolk County staff of CarePartners chose OPSEU to help them seek a first collective agreement with the company. CarePartners is a much larger corporation these days thanks to an initial merger with Red Cross and the subsequent purchase of Red Cross’ home support operations.